Incluye referencias bibliográficas (páginas -387) e índice. CONTENIDO: Understanding ethical decision making. An overview of business ethics -- Ethical issues in business -- Applying moral philosophies to business ethics -- Social responsibility -- A framework for understanding ethical decision making in business -- Organizational culture and ethical decision making -- Organizational relationships and conflicts in ethical decision making -- Development of an effective ethics program -- Business ethics in a global economy -- Business ethics and organizational performance -- Cases -- Appendix A. Association and industry codes of ethics -- Appendix B. Company codes of ethics.