Incluye referencias bibliográficas e índice. CONTENIDO: The organizational behavior context: a sustainability-based perspective. Organizational behavior and sustainable work systems -- A ppreciative inquiry, expectations, and learning -- Learning-in-action -- Managing individual processes -- A psychodynamics perspective of human behavior -- Motivation -- Perception, attribution, and values -- Communication -- Managing interpersonal processes -- Leaders and leadership -- Mentoring -- Conflict management and negotiation -- Work teams and effectiveness -- Group dynamics and performance -- Managing organizational processes. Organization and work design -- Creativity and innovation -- Organizational culture -- Organizational change, development, and learning -- Advanced modules on the www -- Managing emerging complex processes. Stress and the management of stress -- Career planning and development -- Knowledge management processes -- Managing technology and information technology.
Is a paperback text that takes a hands-on, experiential approach (learning-by-doing or learning-in-action) to organizational behavior. The majority of the exercises, role-playing simulations, and cases were developed in and for management training workshops. The cases themselves represent different industries and organizations around the globe with diverse size, product, service, and cultures. Instructors appreciate the multiple interactive teaching methods for each teaching module. Experiential methods provide a powerful stimulus for learning, growth, and change by helping participants focus on their own behaviors and reactions as data. The text begins with structured, less personal exercises that are readily recognized as relevant to human effectiveness in organizational settings. Personal growth and self-understanding activities are introduced later in the text, after students have had enough experience to become more comfortable and ready for them. The ninth edition of this book, like the previous editions, is designed to meet needs that other texts do not satisfy.