Incluye referencias bibliográficas (p. [688]-703) e índice. CONTENIDO: Introduction: What Is OB? -- Understanding Behavior in Organizations -- Ethical Behavior -- Values, Attitudes, Personality, and Perception -- Decision Making, Job Satisfaction, and Work Stress --Motivation: The Classical Theories -- Motivation: Effective Applications -- The Global Context of Organization -- The Diversified Work Force -- Power and Politics within Organizations -- Autonomous Work Groups: Employee Teams -- Culturally Diverse Groups -- Communication Processes -- Leadership -- Conflict Resolution -- Organizational Structure and Design -- Organizational Culture -- Organizational Change and Development -- Quality and Innovation within Organizations.
