From high-stakes gambling to certain success -- Low-yield, conventional consulting versus high-yield, high-impact consulting -- The five fatal flaws of conventional consulting -- The bottom-line results of high-impact consulting -- The results-driven architecture of high-impact consulting -- Define goals in terms of client results instead of consultant products -- Match project scope to what the client is ready to do -- Aim for rapid-cycle successes to generate momentum -- Build a partnership to achieve and to learn -- Leverage resources : more results with fewer consultants -- Creating high-impact partnerships -- Create a contract for collaboration instead of a proposal for a job -- Senior managers must insist that their people produce the results -- Build communication bridges and overcome anxiety -- Test the shift to high-impact consulting : it's all upside and risk-free.
