Detalles del Título
Detalles del Título

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Título Dealing with people you can't stand: how to bring out the best in people at their worstLibros / Impreso - Libros
Autor(es) Kirschner, Rick (Autor)
Brinkman, Rick (Autor)
Publicación New York, NY : McGraw-Hill, 1994
Descripción Física xvii, 199 p. :il
Idioma Inglés;
ISBN 0070078386
Clasificación(es) 658.3145
Materia(s) Relaciones humanas; Psicología industrial; Relaciones interpersonales; Comunicación interpersonal;
Resumen Contiene: Getting to know the people you can't stand. The 10 most unwanted list. The lens of understanding. The road to hell is paved with good intentions. Surviving through skillful communication: prevent conflicts and resolve problems before they get out of hand. From conflict to cooperation. Listen to understand. Reach a deeper understanding. Speak to be understood. Get what you project and expect. Bringing out the best in people at their worst: specific goals and action steps for dealing with the 10 most unwanted. The tank. The sniper. The know-it-all. The think-they-know-it-all. The grenade. The yes person. The maybe person. The nothing person. The no person. The Whiner. What if people can't stand you.
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CodBarras Localización Piso Signatura Estado Categoría
29047Biblioteca Universidad Icesi2658.3145/B858d/ej.1DisponibleCol. General