Information technology and organizational transformation: the holy grail of IT?. Starting afresh. Linking strategy and IT-based innovation: the importance of the "Management of Expertise". Computer supported collaborative working: callenging perspectives on work and technology. The metamorphosis of oticon. It and the learning organization. Organizational learning and core capabilities development: the role of IT. The corporate mind set as a precursor for business process change: about knowledge, perceptions and learning. The role of learning in information systems planning and implementation. Innovation, networks and corporate identity. Innovations as precursors of organizational performance. EDI, organizational change and flexibility strategies. An IT architecture to support organizational transformation. IT and organizational change. Reflections on BPR, IT and organizational change. The role of IT in organizational transformation. LUCIA accelerates service delivery: a case study of business process Re-engineering. Afterword. Success and failure in corporate transformation initiatives.
