CONTENIDO: What is ERP?.-- Class A ERP performance.-- Business planning.-- Sales and marketing planning: creating the demand plan.-- Operations planning.-- Sales and operation planning.-- Master scheduling.-- Class A ERP masterial planning.-- Class A ERP data accuracy requirements.-- Class A ERP procurement process.-- Shop floor control.-- Customer service.-- Class A ERP project management/Six Sigma process integration.-- Class AERP management system.-- Education and training.-- Class A ERP performance metrics.-- A word about ERP software.-- Class A ERP implementation.-- Class A ERP integration with Lean and Six Sigma.-- The role of consultants in class A ERP.-
