Incluye referencia bibliográfica (p. 269-296) e índice CONTENIDO: Introduction: Public Management in an Era of Complexity and Challenge / Jeffrey L. Brudney, Laurence J. O'Toole, Jr., Hal G. Rainey. -- A Symposium: In Government, Does Management Matter?. -- Different Public Managements? Implications of Structural Context in Hierarchies and Networks / Laurence J. O'Toole, Jr. -- Is Silly Putty Manageable? Looking for the Links between Culture, Management, and Context / Anne M. Khademian. -- Public Management, Administrative Leadership, and Policy Choice / Thomas H. Hammond, Jack H. Knott. -- Methodological Frontiers in Understanding Public Management. -- Optimal Performance versus Risk Aversion: An Application of Substantively Weighted Analytical Techniques / Kenneth J. Meier, Jeff Gill, George Waller. -- The Art of Partnering across Sectors: The Influence of Centrality Strategies of State R & D Projects / Gordon Kingsley, Julia Melkers. -- Stories from the Front Lines of Public Management: Street-Level Workers as Responsible Actors / Steven Maynard-Moody, Suzanne Leland. -- Reform, Reinvention, Innovation, and Change. -- Making Sense of Change / Eugene B. McGregor, Jr. -- Local Heroes? Reinvention Labs in the Department of Defense / Mark. T. Green, Lawrence R. Jones, Fred Thompson. -- Reforming State Social Services through Contracting: Linking Implementation and Organizational Culture / Barbara S. Romzek, Jocelyn M. Johnston. -- Quasi Markets and Strategic Change in Public Organizations / James R. Thompson. -- Models and Frameworks: New Approaches to Public Management. -- Organizational Configurations: Four Approaches to Public Sector Management / Nancy C. Roberts. -- Dissecting the Black Box: Toward a Model and Measures of Government Management Performance / Patricia W. Ingraham, Amy E. Kneedler. -- Concluding Perspectives / Jeffrey L. Brudney, Laurence J. O'Toole, Jr., Hal G. Rainey.