Detalles del Título
Detalles del Título

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Título Business performance measurement: unifying theory and integrating practice. - Segunda edición.Libros / Impreso - Libros
Autor(es) Neely, Andy (Editor)
Publicación Cambridge, United Kingdom ; New York, NY : Cambridge University Press, 2007
Descripción Física xvi, 511 páginas : ilustraciones ; 26 cm.
Idioma Inglés;
ISBN 052185511X
Clasificación(es) 658.401
INGENIERIA INDUSTRIAL
Materia(s) Efectividad organizacional; Mediciones; Rendimiento laboral; Administración de la calidad total;
Nota(s) Incluye referencias bibliográficas e índice
CONTENIDO: Introduction -- Performance measurement - functional analyses and theoretical foundations. Accounting performance measurement: A review of its purposes and practices David Otley -- Measuring marketing performance: Research practice and challenges Bruce Clark -- Performance measurement: The operations management perspective Andy Neely -- Measuring performance: The supply chain management perspective Douglas Lambert and Michael Knemeyer -- Finding performance: The new discipline in management Marshall Meyer
-- A conceptual and operational delineation of performance Michel Lebas and Ken Euske -- Performance measurement - frameworks and methodologies -- Performance measurement frameworks: A review Andy Neely, Mike Kennerley and Chris Adams -- Beyond budgeting to the adaptive organisation Jeremy Hope -- Theoretical conditions for validity in accounting performance measurement Hanne Nørreklit, Lennart Nørreklit and Falconer Mitchell -- The validity of measurement frameworks: Measurement theory Stephen Pike and Goran Roos -- Performance measurement - practicalities and challenges. Choosing marketing dashboard metrics Tim Ambler and John Roberts -- Risk in performance measurement Andrew Likierman -- Measuring knowledge work Rob Austin and Pat Larkey -- Measuring innovation performance Rita Katila -- Context-based measurement Graham Clark and Tony Powell -- Performance measurement in public services -- Measuring the performance of England's primary school teachers: Purposes, theories, problems and tensions Andrew Brown -- Police performance: Sovereignty, discipline and governmentality Paul Collier -- The development of composite indicators to measure healthcare performance Rowena Jacobs, Peter Smith and Maria Goddard -- Perversity in public service performance measurement Mike Pidd.
continuación del CONTENIDO: Performance measurement - emerging issues and enduring questions. Does pay for performance really motivate employees? Margit Osterloh and Bruno Frey -- Anomalies of measurement: When it works, but should not Rob Austin and Jody Hoffer Gittel -- Loosely coupled performance measurement systems Thomas Ahrens and Chris Chapman.
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Disponibilidad
CodBarras Localización Piso Signatura Estado Categoría
099738Biblioteca Universidad Icesi2658.401/B979DisponibleCol. General