Incluye índice CONTENIDO: Introduction -- The Rise of Offshore Outsourcing: Borderless Services. Futurizing Your Organization -- The Future of Nations -- The Good, The Bad and the Ugly -- Integrating Corporate Strategy with Services Globalization -- The Knowledge of Offshore Outsourcing: Preparation Meets Opportunity. Ten Myths of Services Globalization -- The Competitive Advantage of Offshore Nations -- Offshore Models -- Supplier Models --Identifying and Managing Offshore Risks -- The Planning of the Offshore Journey: The Offshore Road-Map. The Offshore Maturity Model -- Portfolio Assessment and Analysis -- When to Offshore: Utilizing the Offshore Waves -- The Total Cost of Offshoring -- The Sourcing and/or Building of the Offshore Presence: Ground Zero. Sourcing to Third Party Service Providers -- Building the Captive Center -- The Managing of the Offshore Presence: The Governance Structure -- The Transition Stage -- The Offshore Program Management Office -- Operations Risk Management -- The Future of The Offshore Nation. An Economist Perspective - Conclusion - Appendices. Appendix A: The Service Nations: country statistics -- Appendix B: Useful forms and checklists -- Appendix C: URLs of resources -- Appendix D: List of relevant events on outsourcing/offshoring worldwide -- Appendix E: The Offshore 100.
