Incluye referencias bibliográficas e índice. CONTENIDO: Introduction Shards in the Glass Ceiling -- Creating the HP Way -- Lord Kelvin's Imperative -- Scaling the HP Way -- Division Renewal and the Corporate Laboratories -- Planned Transformation Unexpected Transformation -- Second Watershed -- The Secret Sauce -- Disruptive Forces -- Marks on Paper -- We Need to Be Number One -- Looking Forward -- Strategic Turmoil -- Amicable Separation -- Indigestion -- Who Decides Who Decides? -- Epilogue: Where Now?.