Detalles del Título
Detalles del Título

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Título Business improv: experiential learning exercises to train employees to handle every situation with successLibros / Impreso - Libros
Autor(es) Gee, Val (Autor)
Gee, Sarah (Autor)
Publicación New York, NY : McGraw-Hill, ©2011
Descripción Física ix, 373 páginas : ilustraciones ; 24 cm.
Idioma Inglés;
ISBN 0071768211
Clasificación(es) 658.3124
ADMINISTRACION
Materia(s) Capacitación de empleados; Comunicación en administración; Aptitud creadora en los negocios; Solución de problemas; Aprendizaje por experiencia;
Nota(s) Incluye índice
CONTENIDO: 'Yes and' -- Listen Actively to Understand Not Respond -- Suspend Judgments -- Be in the Moment -- Loosen Up -- Thank You -- Gratitude -- Buzzwords, Acronyms, and Jargon -- The Interrupter -- Offering Support -- Acceptance -- You Should, You Could, You Would -- Me, Me, Me Syndrome -- To the Point -- Word Choice -- Paraphrase -- Empathy -- Observe -- Building Rapport -- Listen Up ... Listen! -- Nonverbal Communication -- Listen to Learn -- Trust -- Let Go -- Team Confidence -- Advance Jointly -- Support -- Problem Solving -- Collaboration -- Adapting to Ambiguous Information -- Managing Change -- Flexibility -- 100 Percent Commitment -- Concentration -- The Right Attitude -- Conflict Resolution -- Feedback -- Be Specific -- Leadership --Motivation -- Delegation -- Create Your Environment -- Out of the Box -- Maintain Focus -- You Are Creative -- Generate New Ideas -- Critical Thinking -- Creative Inspiration -- Share Your Story -- Present Without Scripting -- The Power of Questions -- Negotiation Skills -- Persuade -- Customer Service -- Think on your Feet -- Drop Inhibitions -- Self-Awareness: Identify Emotions -- Identify Reactions -- Emotional Self-Control -- Adaptability -- Achievement -- Positive Outlook -- Empathy and Organizational Awareness -- Influence -- Coaching and Conflict Management -- Inspirational Leadership and Teamwork -- Effective Meetings -- Prioritizing -- The Power of No -- Diversity -- Ethics -- The Interviewing Process -- Harassment -- Maintain the Improv Culture.
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Disponibilidad
CodBarras Localización Piso Signatura Estado Categoría
103708Biblioteca Universidad Icesi2658.3124/G297bEn Préstamo (24-Jun-2022)Col. General