A la cabeza del título en la cubierta: "Essential resources for training and HR professionals" CONTENIDO: Global leaders: A definition -- Objectives -- 360-Degree feedback -- Leadership competencies -- The twelve dimensions -- Why you can trust the results First impressions -- The johari window -- Points to consider when evaluating your feedback report -- Developing a personal action plan -- Factors that affect action plans -- Recommendations for action planning and development -- Completing the letter of intent -- Change -- Following up -- Readings/Resource list.