Incluye índice. CONTENIDO: Communication strategies. Accountants as communicators -- The writing process: An overview -- The flow of thought: Organizing for coherence -- A sense of style: Writing with conciseness and clarity -- Standard english: Grammar, punctuation, and spelling -- Format for clarity: Document design -- Critical thinking -- Accounting research -- Business documents. Letters -- Memos and E-mail -- Reports -- Writing and your career. Writing essay exams: Academic courses and professional certification exams -- Writing for employment: Résumés and letters -- Writing for publication -- Oral communication: Listening and speaking.