Incluye referencias bibliográficas. CONTENIDO: Technology and user behavior : an introduction / Adriaan Slob and Peter-Paul Verbeek -- Action facilitation and desired behavior / Albert G. Arnold and Petra Mettau -- Safety : technology and behavior? / Adrienne van den Bogaard and Paul Swuste -- Technology and household activities / J.P. Groot-Marcus ... [et al.] -- Technology and behavior : contributions from environmental psychology / Wim J.M. Heijs -- Acting artifacts : the technological mediation of action / Peter-Paul Verbeek -- Technology and behavior : a view from STS / Jaap Jelsma -- The social agency of technological artifacts : a typology / Philip Brey -- Technology and users : a conceptual map / Wim J.M. Heijs and Peter-Paul Verbeek -- Technology and behavior : the case of passenger transport / Laurie Hendrickx and Anton J.M. Schoot Uiterkamp -- Sustainable technologies and everyday life / Gert Spaargaren, Susan Martens and Theo A.M. Beckers -- Residential behavior in sustainable houses / Erica Derijcke and Jan Uitzinger -- Making energy feedback work : goal-setting and the roles of attention and minimal justification / L.T. McCalley and Cees J.H. Midden -- Technological innovations and the promotion of energy conservation : the case of goal-setting and feedback / Trijntje Völlink and Ree M. Meertens -- Household energy consumption : habitual behavior and technology / Wim J.M. Heijs -- Marketing of technological products : theory and methods / Nicole van Kesteren and Ree M. Meertens -- Diffusion of technological innovations : promoting the large-scale use of technology / Trijntje Völlink, Ree M. Meertens and Cees J.H. Midden -- Technological innovations and energy conservation : satisfaction with and effectiveness of an in-business control system / Nicole van Kesteren, Ree M. Meertens and Mirjam Fransen -- Sustainable technology or sustainable users? / Cees J.H. Midden -- Planning behavior : technical design as design of use plans / Wybo Houkes and Pieter E. Vermaas. Expected behavior : anticipation of use in technological development / Harro van Lente -- Designing "moralized" products : theory and practice / Jaap Jelsma -- The scenario method to gain insight into user actions / G.W. Wolters and L.P.A. Steenbekkers -- Using design orienting scenarios to analyze the interaction between technology, behavior and environment in the SusHouse project / Remke Klapwijk .. [et al.] -- ICT in everyday life : the role of the user / Valerie Frissen and Marc van Lieshout -- User involvement in the development of sustainable product-service systems : the case of the personal mobility system "Mitka" / Marjolijn Knot and Helma Luiten -- Eternally yours : some theory and practice on cultural sustainable product development / Henk Muis -- Designing technology-behavior interactions / Han Brezet -- Citizen-consumer roles in environmental management of large technological systems / Bas van Vliet -- Modifying behavior by smart design : the example of the Dutch sustainable-safe road system / Markus Popkema and Ingrid van Schagen -- Combining technical and behavioral change : the role of experimental projects as a step stone towards sustainable mobility / Boelie Elzen -- The practice of innovation : institutions, policy and technology development / David Laws -- Ethical aspects of behavior-steering technology / Philip Brey -- A normative systems approach for managing technology and collective human action / Sytse Strijbos -- Shaping technology-behavior interactions : lessons for policy making / Wim Hafkamp -- Analyzing the relations between technologies and user behavior : towards a conceptual framework / Peter-Paul Verbeek and Adriaan Slob.