Incluye referencias bibliográficas e índice. CONTENIDO: Theory. Engaging with Behavioral Operational Research: On Methods, Actors and Praxis / L. Alberto Franco and Raimo P. Hämäläinen -- Behavior with Models: The Role of Psychological Heuristics in Operational Research / Konstantinos V. Katsikopoulos -- Behavior in Models: A Framework for Representing Human Behavior / Andrew Greasley and Chris Owen -- Behavior beyond the Model / Leroy White -- Methodology. Simulation and Laboratory Experiments: Exploring Self-Organizing Behavior in a Collective Choice Model / Santiago Arango-Aramburo, Ann van Ackere and Erik R. Larsen -- Misperception of Behavioral Operations and Bodies of Knowledge / Paulo Gonçalves and Sebastian Villa -- Agent-Based Modeling and Behavioral Operational Research / Duncan A. Robertson -- Modeling Behavioral Decision Making: Creation and Representation of Judgment / Martin H. Kunc -- Big Data and Behavior in OR: Towards a “Smart OR” / Leroy White, Katharina Burger and Mike Yearworth -- Behavioural Issues in the Practical Application of Scenario Thinking: Cognitive Biases, Effective Group Facilitation and Overcoming Business-as-Usual Thinking / Stephanie Bryson, Megan Grime, Adarsh Murthy and George Wright -- The Impact of Group Model Building on Behaviour / Etiënne A.J.A. Rouwette -- Practice. Overview: Behavioral Operational Research in Practice / Katharina Burger and Jonathan Malpass -- Healthcare: Human Behavior in Simulation Models / Sally C. Brailsford -- Service Operations: Behavioral Operational Research in British Telecommunications / Jonathan Malpass -- Smart Cities: Big Data and Behavioral Operational Research / Leroy White, Katherina Burger and Mike Yearworth -- Mergers and Acquisitions: Modelling Decision Making in Integration Projects / Shanie Atkinson and Michael Shayne Gary -- Supporting Strategy: Behavioral Influences on Resource Conceptualization Processes / Kenneth Huh and Martin H. Kunc -- Future Directions. The Past, Present and Futures of Behavioral Operational Research.