The era of process management is fading away and the age of innovation is upon us. This is ushering in the era of knowledge creation where the goal of organizations is to discover how to find and take advantage of new value in the market. However, people are products of their environment. The culture that you have built for your organization is either stimulating creative thought or stunting it. Facilitating Innovation explains how the leader impacts the environment and describes the best practices of building a creative culture.